“MEMBANGUN KUALITAS PELAYANAN POLIKLINIK PARU RUMAH SAKIT JASA KARTINI KOTA TASIKMALAYA MENGGUNAKAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA)”, eProc. Mag. Man., vol. 1, no. -, pp. 107–116, Jan. 2023, Accessed: Oct. 23, 2026. [Online]. Available: https://eprosiding-old.ars.ac.id/index.php/pmm/article/view/1044