“PERSEPSI PASIEN TERHADAP MUTU LAYANAN INSTALASI GAWAT DARURAT DI RSPAU DR. S. HARDJOLUKITO”. 2023. Prosiding Magister Manajemen ARS University 2 (-): 1-6. https://eprosiding-old.ars.ac.id/index.php/pmm/article/view/1058.