STRATEGI MANAJEMEN UNTUK MENINGKATKAN EXCELLENT SERVICE DI RUMAH SAKIT UMUM ST. RAFAEL MANGGARAI NTT. Prosiding Magister Manajemen ARS University , [S. l.], v. 1, n. -, p. 148–156, 2023. Disponível em: https://eprosiding-old.ars.ac.id/index.php/pmm/article/view/1048. Acesso em: 6 jun. 2026.